Frequently Asked Questions

Cricket Knowledge Hub covers five skill areas: Batting, Bowling, Fielding, Wicket Keeping and Captaincy. Each area has its own module with structured lessons covering beginner through to advanced level.

There are currently over 55 lessons available across all five modules. New lessons are added regularly. Yearly subscribers get early access to new content before it becomes available to monthly subscribers.

Both. Lessons are available at three levels — Beginner, Intermediate and Advanced. You can start from the basics and work your way up, or jump directly into intermediate or advanced content if you already have experience. Each lesson is clearly labelled with its level.

Lessons are written guides with technique images. Each lesson focuses on one specific skill or technique, walks through it step by step, and ends with a practical drill you can take to any ground or nets session. There are no video lessons currently — all content is written and image-based.

Yes. The platform is fully accessible on mobile browsers. You do not need to download any app — simply log in through your phone's browser to access all lessons and your dashboard.

We do not currently offer a free trial. Our blog at cricketknowledgehub.com/blog has free cricket articles that give a sense of the type of content and coaching approach used across the platform. Subscriptions start at ₹99/month.

New lessons and guides are added on a regular basis by our coaching team. We do not publish on a fixed schedule, but aim to add content consistently across all five modules. Yearly subscribers receive early access to new material as it is published.

There are two plans. The monthly plan is ₹99 per month, billed each month. The yearly plan is ₹999 per year, billed as a single annual payment. Both plans provide full access to all five modules and all lessons. The yearly plan also includes priority expert response and early access to new content. See our Pricing page for a full comparison.

Yes. You can cancel at any time from the My Profile page under Subscription settings. If you cancel a monthly subscription, you retain access until the end of your current billing period and will not be charged again. If you cancel a yearly subscription, you retain access until the end of the annual period.

Yes. Both plans renew automatically at the end of each billing period unless you cancel before the renewal date. For yearly plans, we send a reminder email ahead of the renewal date. To avoid being charged, cancel your subscription before the renewal date shown in your account settings.

Yes. To switch from monthly to yearly, please contact us and we will help you make the change. We will aim to apply any credit from your current monthly period where possible.

Your account remains active but your access to subscriber content (lessons, expert support) will be suspended at the end of your current subscription period. Your account details, profile preferences and question history are retained. You can resubscribe at any time to regain full access.

No. Each subscription is for a single user only. Account sharing is not permitted under our Terms of Service and will result in suspension of the account. Each person who wants access needs their own subscription.

Monthly subscriptions are not refunded after payment is charged. Yearly subscriptions may be eligible for a refund if you request one within 7 days of the initial payment and have not accessed any lesson content. Please read our Refund Policy for full details.

We accept UPI (including Google Pay, PhonePe, Paytm), all major credit and debit cards (Visa, Mastercard, RuPay) and net banking. All payments are processed securely through our payment provider.

Yes. Applicable GST (18%) is added to the subscription price at checkout as required under Indian tax regulations. The total amount including GST will be shown clearly before you confirm payment. A tax invoice is sent to your registered email address after each payment.

Access begins immediately once your payment is confirmed. You do not need to wait — log in right after payment to start using all content and features.

Yes. A tax invoice is automatically sent to your registered email address after every payment. You can also download past invoices from the Invoices tab in My Profile. If you need a GST invoice for business purposes, please contact us with your GSTIN and we will arrange it.

If a payment fails, no charge will be made to your account. Try again with the same or a different payment method. If the issue persists, check that your UPI ID, card details or bank credentials are correct. If you believe a charge was made despite a failed payment, contact us with your transaction details and we will investigate.

Once you have an active subscription, you can submit any cricket-related question through the Ask Expert section in your dashboard. You can select the skill area, describe your question in detail and optionally link it to a specific lesson. Our coaching staff review your question and reply with a written response. You can see all your questions and their answers in your dashboard.

Response times vary depending on the volume of questions. Yearly subscribers are placed in a priority queue and typically receive responses sooner than monthly subscribers. We aim to respond to all questions but cannot guarantee a specific turnaround time. You will see the response in your Ask Expert section when it is ready.

There is no set limit on the number of questions you can submit. We ask that you submit one question at a time and provide as much detail as possible, as this helps our coaches give you a more useful and specific response.

Questions are answered by the coaches on our team — Rajesh Kumar (Batting), Arun Sharma (Bowling), Priya Mehta (Fielding) and Sunil Patel (Keeping and Captaincy). Responses are written specifically to your question based on the information you provide. You can read more about our team on the About page.

No. The Ask Expert feature is available to active subscribers only. If you have a general enquiry, you can use the Contact page which is available to everyone.

Go to cricketknowledgehub.com/signup, enter your name and email address, choose a password and select a plan. After creating your account you will be taken to the payment page to complete your subscription. Alternatively, you can sign up using your Google account.

On the Log in page, click "Forgot password?" and enter your registered email address. We will send a password reset link to that address. If you do not see the email, check your spam or junk folder. If you continue to have difficulty, contact us.

Email addresses cannot be changed directly from your profile settings. If you need to update your registered email address, please contact us and we will help you make the change after verifying your identity.

Log in and go to My Profile. From there you can update your name, phone number, state, skill level and cricket role preferences. Changes are saved when you click the Save button.

You can request account deletion from the Password & Security tab in My Profile, or by contacting us through the Contact page. Account deletion is permanent. Your data will be removed in accordance with our Privacy Policy. Billing records are retained for legal compliance purposes.

First, check that you are using the correct email address and password. If you have forgotten your password, use the "Forgot password?" link on the login page. If you signed up with Google, use the "Continue with Google" option instead of email and password. If the issue persists after trying these steps, please contact us and describe the problem.